From the Exiled Nigerian Prince to a Trusted Vendor: It's Time to Pay Attention to Cyber Threats

Written by John Korsmo, Agency President

Remember the days when hackers were imagined as shadowy figures living in their parent's basements, playing video games, and eating Doritos while crafting scam emails? Well, that image is now outdated. The world of cybercrime has evolved, and it's both sophisticated and terrifying. According to a recent annual cyber claims report from an insurance carrier called, Coalition, the Federal Bureau of Investigation (FBI), received more than 880,000 complaints of cybercrime in 2023 with reported losses of $12.5 billion.

Today, I want to focus on two areas where we are seeing losses almost daily. I have provided below two of the most common cyber exposures we encounter as well as their solutions.

The Problem: Phishing Emails

We all know an email starting with "Good day, sir!" just screams suspicious. Even if it's supposedly from your pastor, pastors don't speak that way! (And if yours does, be a good friend and tell them to stop!) But the exiled Nigerian Prince isn't our primary worry anymore.

Coalition reports, "Cyber criminals are using Artificial Intelligence (AI) to launch sophisticated attacks. Phishing emails are more credible and harder to detect, and threat actors are using AI to parse information faster and communicate more efficiently." The report also states the severity of these claims is up 24%, with an average loss exceeding $278,000! Yes, you read that right.

Solution: Within your ministry, make it a practice to verbally confirm sensitive information changes like payroll updates. Don't risk being a victim of hackers who cleverly manipulate emails to steal money right under your nose. When in doubt, pick up the phone and confirm!

The Problem: Business Email Compromise (BEC)

Here's a scam that's gaining momentum. Ministries often find themselves in the middle of paying a vendor when suddenly, an email arrives saying, "Please wire the funds to this account." It seems simple to spot a scam like this, right? Not so fast! Hackers have refined their craft, using legitimate bank routing numbers and crafting invoices that look identical to those from trusted vendors.

According to Coalition, "Threat actors want to get paid. When compromising an email inbox, they search for terms that will help uncover vendor or payment information... they will typically wait inside the network and send phishing emails to compromise a user with direct access to money." In other words, they're already in your network, lying in wait for the right moment to divert funds to their accounts.

Solution: Be extra vigilant with email communications related to transactions. If anything feels unusual or changes unexpectedly, pick up the phone and verify the details verbally with a trusted contact.

Final Thoughts:

Cyber threats are evolving rapidly, and no organization is immune. Raising awareness, fostering a culture of cybersecurity vigilance, and regularly training your teams to identify and counter phishing and BEC scams are crucial. Ultimately, it's about staying one step ahead of the cybercriminals and safeguarding your ministry from their tricks.

August 26, 2024
Thoughts on the Upcoming Football Season – Something for Everybody!
Thoughts on the Upcoming Football Season – Something for Everybody!

The late Tony Messineo (owner of the Nebraska staple, Valentino's) once told me that if Nebraska loses an early Saturday football game, Val's pizza sales drop significantly for the remainder of the day.  

August 26, 2024
Volunteer Policies
Volunteer Policies

The summer is almost over and if you are in church ministry, your program year is about to kick into high gear (if it hasn’t already).  For ministry staff, that means the search for volunteers is on.  Volunteers are the lifeblood of churches without whom our ministries would simply cease to exist. 

Tags: volunteers, holidays, policies, protection, ministry, training
August 26, 2024
Why did we get into the Benefits Space?
Why did we get into the Benefits Space?

When the Affordable Care Act passed in 2010, Health Insurance was no longer something you could dabble in... you had to go "all in" or you would be left behind.  We made a strategic decision to stay squarely focused on building our brand in the Property and Casualty space and we knew that we could re-enter the benefits space when the timing and people were right.  

Tags: health benefits, coverage, employee benefits, insurance
August 26, 2024
Making the most of scenario-based training
Making the most of scenario-based training.

I’m going to make a bold statement, and it may ruffle some feathers. About half of the churches I encounter are committed to regular training for their safety team. And about half of those churches regularly incorporate live scenario training into their training program. Here’s the rub: most of the scenario training that I see people lead is moderately effective, or worse, it’s completely ineffective and confidence eroding.

Tags: security, active shooter, protection, training, ministry
June 17, 2024
Church security member sentenced for murder: Lessons learned for your security team.
Church security member sentenced for murder: Lessons learned for your security team.

If you serve on or lead an armed security team, or your ministry has an armed security team, you must fully understand the huge responsibility that comes with that decision. The following incident can provide a cautionary tale for all of us to learn from.

Tags: governance, law, protection, bylaws
June 17, 2024
Take Action Now for a Winter Free of Water Damage!
Take Action Now for a Winter Free of Water Damage!

Although it's summer, now is the perfect time to take preventative measures to reduce these costly and time-consuming claims.

Tags: church payroll, finance, IRS regulations, paying employees, tax code
May 14, 2024
Documenting an incident: Essential information you need to capture.
Documenting an incident: Essential information you need to capture.

Of all the liability claims that Brotherhood Mutual pays out each year, bodily injury and medical claims are at the top of the list. If your ministry hasn’t experienced a slip-and-fall incident resulting in an injury, it is just a matter of time until you do.

Tags: liability, insurance, protection, security, accident, incident
May 14, 2024
Have you reviewed your Governance Documents?
Have you reviewed your Governance Documents?

For most churches, and many nonprofits, the end of the school year signals the end of the ministry year.  Many of those same churches and nonprofits have fiscal year ends as of June 30.  This is a great time to review what is commonly called your organizational “governance” documents. 

Tags: governance, law, protection, bylaws
May 14, 2024
Can Claims Be Avoided?
Can Claims Be Avoided?

As I sit here in Kansas watching the news and reports of severe weather in my State and those States that surround me, I must remind myself, “there is not much I can do about this.” As a “fixer” this is difficult for me. The storms are going to roll in and at least we have the weather service who helps prepare us to “stay out of the way.”  To answer my own question, we cannot avoid weather related claims.

Tags: claims, flologic, water damage
May 14, 2024
From the Exiled Nigerian Prince to a Trusted Vendor: It's Time to Pay Attention to Cyber Threats
From the Exiled Nigerian Prince to a Trusted Vendor: It's Time to Pay Attention to Cyber Threats

Remember the days when hackers were imagined as shadowy figures living in their parent's basements, playing video games, and eating Doritos while crafting scam emails? Well, that image is now outdated. The world of cybercrime has evolved, and it's both sophisticated and terrifying. According to a recent annual cyber claims report from an insurance carrier called, Coalition, the Federal Bureau of Investigation (FBI), received more than 880,000 complaints of cybercrime in 2023 with reported losses of $12.5 billion.

Tags: cyber security, scam, protection, insurance, tithe
April 11, 2024
Mission Trip Fundraising
Mission Trip Fundraising

If your church or nonprofit engages in short-term, summer mission trips, this time often signals the beginning of fundraising projects. Before you appeal for donations, it is important to review the rules of what the IRS calls “deputized fundraising” making sure you have the proper policies and procedures in place to maintain compliance. Failure to maintain compliance could result in the loss of your tax-exempt status.

Tags: ministry, mission trip, fundraising, summer
February 19, 2024
Is Your Facility Use Agreement Working For You?
Is Your Facility Use Agreement Working For You?

With Valentine’s Day upon us and the official May-to-October wedding season not far behind, many couples are searching for the perfect wedding venue.  Schools and performing arts organizations are looking for end-of-year performance and graduation venues.  Your church or nonprofit facility might be the perfect match.  Engaging the opportunity has stewardship and community outreach benefits.  But opening your facilities to other activities and users involves risk.  A Facility Use Policy sets the standard for your facility use.   A Facility Use Agreement implements that standard.  To be effective,  leaders must answer three questions.

Tags: church insurance, ministry, legal agreements, facility rental
February 19, 2024
PART TWO: How protected are members of your safety team? The answer may surprise you.
PART TWO: How protected are members of your safety team? The answer may surprise you.

The focus of this article is to address some of the risks and liabilities associated with having an armed safety team. Click here to read PART ONE.

Tags: church safety, security teams, ministry, hr
February 19, 2024
Client Success Advisors at your Service!
Client Success Advisors at your Service!

Over the last few years, our agency has continued to grow and expand across the Midwest & Rockies, now spanning six states: Nebraska, North Dakota, South Dakota, Kansas, Colorado, and Wyoming. Serving over 3,000 ministries and nonprofit organizations, we are deeply grateful for the opportunity to support you.

Tags: trends, insurance, church, ministry
February 19, 2024
5 Predictions on What is Going to Happen in 2024's Church Insurance Market
5 Predictions on What is Going to Happen in 2024's Church Insurance Market

Do you ever feel like some words just get overused?  I do.  I live in a house with two teenagers and a sweet little boy who watches everything they do.  The word "literally", gets used in 80% of sentences...  It isn't even impactful anymore.  It means nothing.  Because if they didn't use that word, I would just expect that most of what they were saying was metaphoric in nature.

Tags: trends, insurance, church, ministry
January 12, 2024
Worker Classification Risk: Employee v. Independent Contractor
Worker Classification Risk:  Employee v. Independent Contractor

The new year signals the end of one payroll year and the beginning of another.  As you process employee W2s and independent contractor 1099s, take time to evaluate a critical aspect of your ministry business risk management program: proper worker classification.  While the percentage of the American workforce comprising “contingent workers” (independent contractors, contract employees, temporary employees, leased employees) was rapidly increasing before COVID, since COVID and the acceptance of the remote workplace, use of contingent workers has skyrocketed. You probably have several on your payroll.

Tags: independent contractor, w2, classification
January 12, 2024
How protected are members of your safety team?
How protected are members of your safety team?

Over the last few years, I have had the opportunity to speak with several thousand church safety team members across the country. By far the most common question I get from this group is “Am I covered if something bad happens?” This is not a question that only pertains to armed safety team members. Truth is, anyone who serves in the protection of a ministry should be asking that question. The purpose of this article is to help ministries be better informed and more prepared in advance of an incident occurring.

Tags: safety team, security, ministry protection
January 12, 2024
Stay Ahead of the Freeze: Sign Up for Text Alerts
Stay Ahead of the Freeze: Sign Up for Text Alerts

We’re encouraging all customers to stay ahead of the freezing weather by signing up to receive Extreme Freezing Weather Text Alerts from Brotherhood Mutual. It’s new. The alert also links to actions you can take immediately to prevent or minimize damage to your buildings before forecasted weather arrives.

Tags: text alerts, frozen pipes, severe weather, winter weather
January 12, 2024
There's Something for Everyone at this Year's 2024 Ministry Boot Camp!
There's Something for Everyone at this Year's 2024 Ministry Boot Camp!

Join us for a comprehensive, one-day training for all! Tailored breakout sessions cover complex HR topics for administration and provides in-depth training, including a deeper review into de-escalation, for the security team. In the afternoon, unite in a deep dive on child safety with proprietary insights the anatomy of an abuse claim and protecting our youth.

Tags: ministry bootcamp, security training, HR training, human resources
December 20, 2023
Wishing you a Merry Christmas – 80s Style
Wishing you a Merry Christmas – 80s Style
Tags: ministry protection, coverages, liability, umbrella policy